Privacy Policy

At Al Taqwa, we respect your privacy and are committed to protecting the personal information you provide when using our website.

This Privacy Policy explains what information we may collect, how we use it, and how we may share or protect it.

1. Information We Collect

When you browse our website, place an order, contact us, or otherwise interact with our store, we may collect information such as:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Order details

  • Payment-related information

  • Customer service communications

  • Information you voluntarily provide to us

Certain technical information may also be collected automatically when you use our website, including your IP address, browser type, device information, operating system, and information about how you interact with our website.

2. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill your orders

  • Arrange product delivery

  • Confirm and communicate order details

  • Respond to customer inquiries

  • Provide customer support

  • Process payments

  • Prevent fraud or unauthorized transactions

  • Improve our website and shopping experience

  • Understand website usage and customer preferences

  • Send promotional or marketing communications where permitted

3. Order Information

When you place an order, we use the information you provide to process and deliver your purchase.

This may require sharing relevant information with payment processors, courier companies, shipping providers, or other service providers involved in fulfilling your order.

4. Payment Information

Payments may be processed through third-party payment providers.

Depending on the payment method used, your payment information may be handled directly by the relevant payment provider according to its own privacy policy and terms.

We do not intentionally store complete payment card information on our own systems.

5. Cookies

Our website may use cookies and similar technologies.

Cookies can help us remember certain preferences, understand how visitors use our website, improve functionality, and provide a smoother shopping experience.

You may be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers that help us operate our business, such as:

  • Payment processors

  • Courier and delivery companies

  • Website and hosting providers

  • Shopify and related service providers

  • Customer support providers

  • Fraud prevention and security services

These parties may only receive information necessary to perform their relevant services.

7. Data Security

We take reasonable administrative, technical, and organizational measures to help protect your personal information.

However, no website, online service, or electronic transmission can be guaranteed to be completely secure. Customers should also take reasonable precautions when protecting their account and personal information.

8. Marketing Communications

If you provide your contact information and consent to receive marketing communications, we may send information about new products, promotions, offers, or other updates.

You may unsubscribe from promotional communications where an unsubscribe option is provided.

9. Third-Party Services

Our website may contain links to or use services provided by third parties.

Third-party websites and services have their own privacy policies and terms. Al Taqwa is not responsible for the privacy practices of third-party websites that are outside our control.

10. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate consent.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review the matter.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable requirements.

Any updated version will be posted on this page.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Email: brooklynstorewajid@gmail.com