Terms & Conditions

Welcome to Al Taqwa. These Terms & Conditions govern your use of our website and your purchase of products from our online store.

By accessing our website, browsing our products, creating an account, or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

1. About Our Store

Al Taqwa is an online store offering herbal and natural products, including:

  • Moringa Leaf Powder – 150g

  • Ashwagandha / Ashoo Powder – 150g

  • Black Seed Oil – 60ml

  • Black Seed Oil – 230ml

We reserve the right to add, remove, or modify products offered through our store at any time.

2. Product Information

We make reasonable efforts to ensure that product names, descriptions, images, ingredients, weights, and other information are accurate.

However, natural products may have minor variations in color, texture, smell, or appearance from one batch to another.

Product images displayed on our website may also vary slightly from the actual product due to photography, lighting, screen settings, packaging changes, or other factors.

3. Health & Product Use

Our products are herbal and natural products intended for general wellness purposes. They are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Customers are responsible for reading the product information and following the recommended usage instructions.

If you have a medical condition, are pregnant or breastfeeding, take medication, or have concerns about using a particular herbal ingredient, consult a qualified healthcare professional before use.

4. Orders

When placing an order, you agree to provide accurate and complete information, including your name, phone number, email address, billing information, and delivery address.

We reserve the right to refuse, cancel, or limit an order where necessary, including in cases of incorrect information, suspected fraudulent activity, product availability issues, or other circumstances that may prevent us from fulfilling the order.

5. Prices

All prices displayed on our website are subject to change without prior notice.

We reserve the right to correct pricing errors, product information errors, or other inaccuracies that may appear on the website.

If an error affects an order that has already been placed, we may contact you to confirm the correct information or cancel the affected order where appropriate.

6. Payment

Orders may be subject to payment verification before they are processed.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

Third-party payment providers may process payments according to their own terms and privacy policies.

7. Shipping & Delivery

We aim to process orders within the timeframe stated on our website. Delivery times may vary depending on the destination, courier service, weather conditions, holidays, public events, or circumstances beyond our control.

Once an order has been handed over to the courier, delivery is also subject to the courier's policies and delivery schedule.

Customers are responsible for providing an accurate delivery address and contact information.

8. Order Cancellation

If you wish to cancel an order, contact us as soon as possible after placing it.

Cancellation requests may not be accepted once an order has been processed, packed, or shipped.

9. Returns & Refunds

Returns and refunds are handled according to our Return & Refund Policy.

Due to the nature of herbal, powdered, and oil-based products, opened or used products may not be eligible for return for hygiene and product-safety reasons.

If you receive an incorrect, damaged, defective, or incomplete order, please contact us promptly so that we can review the issue.

10. Intellectual Property

All content appearing on the Al Taqwa website, including logos, brand names, product descriptions, photographs, graphics, text, designs, and other materials, is owned by or licensed to Al Taqwa unless otherwise stated.

You may not reproduce, copy, distribute, modify, or commercially use our website content without prior written permission.

11. Prohibited Use

You agree not to use our website for unlawful purposes or in a manner that could damage, disable, overburden, or interfere with the operation of the website.

You must not attempt to gain unauthorized access to our website, systems, accounts, or customer information.

12. Changes to These Terms

Al Taqwa reserves the right to update or modify these Terms & Conditions at any time.

Changes will become effective when they are posted on this page. Your continued use of the website after changes are posted constitutes acceptance of the updated terms.

13. Contact

If you have questions regarding these Terms & Conditions, please contact us:

Email: brooklynstorewajid@gmail.com